Ten ways to get people involved and to keep people involved on your wikiOne of the biggest challenges in managing a wiki is getting people involved -- and keeping them involved. In the last post, some techniques were covered on how to get people involved on your wiki and a video series on wiki adoption was provided. Today, I'd like to cover a few tips from some top wiki organizers on Wetpaint, some Super Painters. Here are some techniques they use to get people involved on their wikis and to keep them comin' back for more!
1) Utilize the member messaging features of your wiki service: send a welcome note to new members and keep your members up-to-date on recent updates.
2) Be responsive: answer questions from site visitors or community members quickly
3) Keep site content up-to-date: visitors will not be encouraged to come back if the content is out-of-date and is not maintained
4) Update the site frequently: visitors will return to see what's new
5) Host contests on the wiki: get people involved; create buzz
6) Conduct polls: schedule weekly or monthly voting
7) Create a custom help page for your wiki (rather than hosting help page): make sure they know who to contact for help or for more information
8) Provide good moderation: accept differing points of view, but make sure people stay on discussion point and make sure members do not make personal attacks or call each other names; use 'page watch' features and correct site vandalism on public wikis quickly
9) Promote featured content from your wiki on its home page: provide links to featured pages or articles, discussion threads, contests, or polls
10) Recognize the contributions of your members: feature a top contributor on the home page; publicize a listing of the top contributors; give top contributors additional authority (e.g., moderator authority); send a message of "thanks" to top contributors
Do you have other suggestions for getting and keeping people involved on a wiki? Post a comment on this blog and share it with us.
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