Thursday, March 6, 2008

Wikis at work

Does your desk look like this?
Are you having problems taming the paper tiger?
Do you agonize over what information to keep, where to keep it, and how to find it?
Are you actually referencing the current version if you find what you need in the stack?
Do you have multiple copies of different versions of documents?
Do you know who has reviewed the document and what changes they made?
Do you have the current version, with mark-up where changes are needed, buried on your desk?


Wikis won't resolve all the world's problems in information management and collaboration. However, wikis are currently at work in corporations today. Wikis are increasingly being used by groups inside corporations to:

  • Quickly and easily create a website to manage content
  • Eliminate series of e-mail exchanges with attachments among a group
  • Avoid dealing with complex and expensive groupware in collaborating with others

Many corporate wikis that are for internal use only are hidden behind a network firewall where access is limited. However, some corporate wikis are being hosted by wiki hosting services on the Internet, but are set up as private wikis with restricted access. Some corporations are using wikis to communicate with their customers and with the public, as a key part of their branding.


Here's a short video from Get Connected on how wikis can be used in business:


As posted on YouTube by getconnectedtvshow


Wikis are collaborative tools that can be used in a number of ways. Here are a few examples:

  • To co-author proposals
  • To co-author business plans
  • To communicate initiatives
  • To display static or dynamic information on a website
  • To display frequently-asked-questions (FAQs)
  • To facilitate online discussions of topics
  • To gather requirements
  • To get team members involved
  • To host an intranet or extranet site
  • To organize and manage projects
  • To record meeting notes
  • To solve problems remotely
  • To track deadlines
  • For brainstorming
How are you using wikis at work? Post a comment and tell us all about it.

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